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The Guardian is our basic monthly protection pack. This package includes the following:
Commercial grade Antivirus protection with remote notification.
Firewall installation
Backup of the Windows Registry
Monthly verification of security applications
Temp file clean up and PC optimization
30 Minutes of Tech Support
The Guardian plan is like having a maid and a security guard stop in and check on you PC once a month. The security guard is also informed by the anti-virus software of any intrusions. At which point the security guard will schedule a security check within the next 24 hrs just to make sure that anti-virus software completely managed the situation.
The maid will stop by once a month to tidy up and clean out temp files. The maid is also part mechanic and will optimize the registry and make sure your PC is functioning at peak performance.
This plan requires a 12 month commitment and an $89.99 setup fee which includes the first month of service.
To finish off this plan you are provided with 30 minutes of included tech support each month. This can be used as you need it. In addition to these included minutes you will receive an additional 20% discount on all of our other offered services.
**Residents of the State of PA will be charged 6% sales tax.**
We will install Genie Backup and configure it for you. You can use this software to perform on site backups to your own media and to utilize the 2 gig of online storage provided to you.
To finish off this plan you are provided with 30 minutes of included tech support each month. This can be used as you need it. In addition to these included minutes you will receive an additional 20% discount on all of our other offered services.
This plan requires a 12 month commitment and an $89.99 setup fee which includes the first month of service.
**Residents of the State of PA will be charged 6% sales tax.**
The Guardian Plus plan combines the monthly security of the Guardian plan plus the added storage of the Monthly Backup Plan.
This package includes the following:
Commercial grade Antivirus protection with remote notification.
Firewall installation
Backup of the Windows Registry
Monthly verification of security applications
Temp file clean up and PC optimization
Installation and configuration of Genie Backup software.
2 Gig of online backup storage space
To finish off this plan you are provided with 60 minutes of included tech support each month. This can be used as you need it. In addition to these included minutes you will receive an additional 20% discount on all of our other offered services.
This plan requires a 12 month commitment and an $109.99 setup fee which includes the first month of service.
**Residents of the State of PA will be charged 6% sales tax.**
Quick and easy set up for your new peripheral, device, gadget or mobile technology! Whether you have the latest personal electronics, all-in-one printer you can get quick, convenient remote support for installation and basic usage. Make the most of your new device!
Hardware and software set up
Networking and security
Installation and configuration
**Residents of the State of PA will be charged 6% sales tax.**
Our pay as you go support is charged at $1.25 per minute or $75.00 per hour. It is better to purchase your support in Value Pack blocks. We offer the following value pack options:
1 hour $ 70.00 save $ 5.00
2 hours $130.00 save $ 20.00
3 hours $175.00 save $ 50.00
6 hours $240.00 save $210.00
10 hours $450.00 save $300.00
The time purchased in a value pack can be used all at once or used over a 24 month period. You will recieve an update of time remaining after each session. After an intial diagnosis our technicians may recommend a particular pack based on an estimated time to complete a task. Value Packs must be arranged for and purchased in advance or you will be charged at the base rate of $1.25/min.
**Residents of the State of PA will be charged 6% sales tax.**
Get the help you need to set up and configure a secure wireless home network. Our remote technician will help with set up, network security, configuration and file sharing for printers, PCs and other network devices. Enjoy the benefits and convenience of a wireless network!
Firewall setup
Configuration and security
File/printer sharing
Includes networking for two (2) PCs/laptops
Add additional devices/PC's to your network for $39.99 each.
**Residents of the State of PA will be charged 6% sales tax.**
A complete PC Tune-Up at the click of a mouse! This remote service identifies and removes existing spyware and viruses, optimizes your PC and helps keep your computer running at peak performance!
Identifying and removing virus/spyware
Updating anti-spyware and anti-virus definitions and software
Clearing out Temporary files
Clearing out Start-up files
Configuring Windows updates
Registry optimization and removing unnecessary processes
**Residents of the State of PA will be charged 6% sales tax.**
Let us remotely locate and remove spyware, adware, viruses and other online threats. This package will help keep your PC running smooth! Includes a review of your existing anti-spyware and anti-virus applications.
Scan, identifying and removing spyware
Scan, identifying and removing viruses
Review of anti-spyware and anti-virus definitions and software
**Residents of the State of PA will be charged 6% sales tax.**